Privacy policy

Waterville Woodcraft inc. is committed to respecting the privacy of your personal data and safeguarding it against unauthorized access, use, or disclosure. This privacy policy explains how we collect, use, and protect your personal data when you visit our website,

Collection of personal data

When you visit our website, we collect certain personal data, including your IP address, the pages you view, the products you purchase, and the payment and contact information you provide. We use this information to process your orders, enhance our website, and customize your online experience.


A "cookie" is a small amount of information that is stored on the hard drive of the user and provides information on the user. Using a cookie on our site is in no way linked to personal information that is confidential. As soon as the user closes their browser, the cookie simply disappears. In fact , by using the cookie, we allow the user to enter their username and password once, saving time while navigating the site. If the user declines the use of cookie, they may still use our site. However, the navigation will be limited in some areas of the site. We use cookies to facilitate your visit and next visits to this website by keeping your language and country in memory. 


Security - Use of personal data

This website is designed to take all necessary precautions to protect our users' information . When the user submits confidential information on the website, information is protected , whether online or not.

We do everything we can to protect user information . All information we collect , not just the sensitive information, is restricted in our offices. Only employees who need the information to do a specific job ( for example, customer service ) are granted access to confidential customer information.

Your email address is kept confidential and will never be sold or shared with any other organization.

Protection of personal data

We take all necessary measures to protect your personal data against unauthorized access, use, or disclosure. We employ physical, technical, and administrative security measures to ensure the safety of your personal information.


Law 25

Data Privacy Officer

Waterville Woodcraft inc. is committed to taking the necessary measures to protect the personal information of its employees and customers, which may directly or indirectly identify them, in accordance with the new data protection legislation.


Any employee or customer who identifies a risk related to the protection of personal information or the maintenance of confidentiality is encouraged to report it to our designated Data Privacy Officer, Lise Compagna, President, at


We have established a mechanism to appropriately address incidents or complaints related to the protection of personal information. Furthermore, we pledge to adhere to the new rules governing consent for the collection, disclosure, or use of personal information.